WhatsApp API Services

The WhatsApp Business API is designed for medium and large businesses to manage customer communication at scale through secure, automated, and verified messaging. Unlike the WhatsApp Business app, it offers advanced features such as AI chatbots, CRM integration, and automation, enabling 24/7 customer support and faster query resolution. Businesses can send rich media — including images, videos, and interactive buttons — to create engaging conversations.

The API supports seamless integration with e-commerce platforms and helpdesks, ensuring every interaction is connected to customer data for a unified experience. With end-to-end encryption, high deliverability, and scalable messaging capabilities, it’s ideal for customer support, order tracking, appointment reminders, and marketing campaigns, making it a powerful tool for enhancing engagement and streamlining communication.

Services
How it works? 01

We don’t just apply strategies-
we create lasting impact.

Our process starts with understanding your brand’s true purpose. We then align every action, message,
and touchpoint to reflect that vision. By bridging the gap between what you say and what you do,
we build trust, strengthen engagement, and set your business on a path to sustainable growth.

Step 1. Verify & Connect Your Business
We help you get your business officially verified on WhatsApp, ensuring you earn customer trust with the green checkmark. Then we integrate the API with your CRM, e-commerce platform, or marketing tools.
Step 2. Set Up Your Messaging Dashboard
Get a central hub to manage all conversations. Send, receive, and organize messages from one place — whether it’s bulk campaigns or one-to-one chats.
Step 3. Choose Your Messaging Type
Session Messages are triggered when customers contact you and allow free-form replies for 24 hours, while Template Messages are pre-approved by WhatsApp for sending alerts, reminders, updates, or offers beyond that window.
Step 4. Automate Customer Support
Deploy chatbots to instantly answer FAQs, process common requests, and route complex queries to live agents. Reduce response times and keep customers happy 24/7.
Step 5. Deliver Order & Service Updates
Send order confirmations, delivery alerts, and real-time tracking updates straight to your customer’s WhatsApp inbox — where they’ll actually see them.
Step 6. Run Targeted Marketing Campaigns
Promote flash sales, new product launches, seasonal discounts, and event invitations to a segmented audience for higher engagement and conversions.
Step 7. Boost Lead Generation
Capture leads automatically from Facebook, Instagram, and your website. Start conversations instantly with pre-defined welcome messages and nurture them into paying customers.
Step 8. Measure & Optimize
Track delivery rates, open rates, response times, and conversions. Use these insights to fine-tune your communication strategy and achieve maximum ROI.

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